OMF Leadership

vosb-logo-e1379352101253OMF IS:

  • Veteran-owned
  • Research & Development based
  • Faith Neutral



OMF provides technical products and services to support service members in their transition to and throughout their civilian life. From “Recruit” through “Final Honors” OMF is there to provide direct assistance to both the Veteran and all levels of the Veteran Support Ecosystem. Specifically:



  • Counties
  • Cities
  • Federal
  • State



  • Veteran Support Organizations (VSO)
  • Faith Based Organizations
  • Non-Faith based Organizations



  • Employers
  • Service Providers

OMFs product VAPP provides a cloud-based mobile and web application with self-service ERP capabilities to intelligently help service members, Veterans and their families engage critical services, benefits and resources during life’s transitions.


CEO & Founder: Mike Schindler. After his service in the Navy, Mike spent a number of years working for a Fortune 1000 global company. He then moved into the software industry, working his way up to executive leadership. Mike’s passion to enrich and strengthen military marriages, veterans, and their families led to he and his wife founding Operation Military Family in order to find a way, through both high-tech and high-touch methods, to better serve military families. As CEO, Mike is the visionary, bringing over 15 years of team leadership, industry knowledge, fielding negotiations, and navigating government channels, to the OMF team. A published author, endorsed by Generals Tommy Franks, Pete Chiarelli and others, Mike also writes for several national publications. He is a graduate of Western Washington University in Bellingham, WA.

President & Principal: Jim Canfield. After 8 years as a Naval Aviator flying A-6 Intruders, Jim Canfield spent 16 years with TALX Corporation, now an Equifax Business Unit. In 1996, Jim was the System Engineer designing the first Internet-based benefits open enrollment system. He eventually became Vice President of Product Management responsible for all business aspects of the Employee Services division of TALX.As President of Operation Military Family, Jim provides business oversight for OMF while he combines his heart for Veterans with his background in technology services to better the mission.He is a graduate of Vanderbilt with an MBA from Washington University in St Louis, Missouri. Among his various other roles, Jim is father of 4, grandfather of 8.



Chief Operations Officer: Lori Grant.  In addition to more than 17 years experience in the healthcare industry, Lori is well-versed and experienced in managing and marketing entrepreneurial Internet businesses. As a co-founder in Erosion Media LLC with Sarah Warn, they took a product from concept to market and in May 2006, they sold their entertainment properties to MTV Networks, a division of Viacom Inc. (NYSE: VIA and VIA.B). Lori is also a Member of the Board of Directors at Goldbelt, Inc. As the Chief Operations Officer, Lori is responsible for product management, consulting services, and sales operations.Lori earned a Bachelor of Arts degree in Political Science from University of Alaska. She also holds a Master of Health Administration degree from the University of Washington’s School of Public Health and Community Medicine.


Chief Communications Officer: Carolyn Douglas. Carolyn is an Emmy award-winning broadcast news journalist and communications consultant with two decades of experience in broadcast news, content production, community relations and communications strategy who has helped guide and promote organizations and individuals throughout the Pacific Northwest. In addition to her work with Operation Military Family and OMF Cares, she is principal of Carolyn Douglas Communications (, an advisory board member for the Edward R. Murrow College of Communications at Washington State University (, a founding board member for the Alliance for International Women’s Rights (, and on-air host and managing editor for UWTV at the University of Washington (  Carolyn earned her degree from Washington State University and is a proud fourth  generation Washingtonian.


Vice President of Digital Marketing: Sarah Warn. Before selling her company and conquering the world as an Executive Producer for MTV Networks, Sarah developed and managed Expedia’s search engine marketing program to become one of the biggest and best in the nation.

As VP of Digital Marketing, Sarah is responsible for OMFs online presence, channel partnerships, and ensuring our services hit our target reach. She is a critical asset to reaching our most deserving military and veteran families.

She is a graduate of Wellesley College and she holds a Master of Theological Studies from Harvard University.



Data Manager: Nicholas McCallon. Before joining OMF Nick served 6 years in the US Army and was awarded the Purple Heart. As Data Manager, Nick is responsible for OMF technology operations from websites to desktops. Nick also provides program management, data integrity, and implementation oversight. Nick recently attained his Associates in Computer Science, and has two children. Nick is focused on the mission and dedicated to serving our military veterans through Operation Military Family.



Chairman of the Board: William W. Canfield. Mr. Bill Canfield is one heck of an entrepreneur and we managed to lure him out of retirement to serve as OMFs Chairman of the Board. A native St. Louis-an, Mr. Canfield holds a BSEE from Purdue and an MBA from Washington University.Aside from being smart, Bill has an impressive record of helping companies achieve tremendous success in their marketplace. Prior to retirement, Mr. Canfield served as President, CEO and Chairman of the Board of TALX Corporation (NASDAQ:TALX) from 1988 to 2007. In 2007, Equifax purchased TALX and Mr. Canfield remained President and CEO until 2010 when he retired.Then we got him. Mr. Canfield is a veteran, passionate about serving veterans and their families and brings tremendous business acumen to the team.